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I would recommend this product to anyone. One thing I would recommend for those who purchase this phone: turn the "Hold Reminder" feature off. The sound is very clear and not muffled at all. Other than that, we love the easy-to-use features of this phone. Bought two of these phones at work, and we love them. VERY easy to install and use; didn't even have to open the user's manual. When you're on the other line, and have a call on hold, the reminder beep will cut into your conversation with the other person.
I was specifially looking for hold, speakphone, mute, and Do Not Disturb, which this phone has. Other that those two things, I like the phone. This phone works very well for me in my busy office. The only 2 things I don't like is that is doesn't have caller ID, and finding an old caller ID box is proving time consuming, plus when I put a call on hold and my assistant picks it up in the other room, my phone continues to beep at me reminding me that I put someone on hold.
The phone also does not have caller id which I would have expected on a phone for this price. Additionally, sometimes when I try dialing a number it doesn't register the phone number and will eventually receive an off-the-hook signal. This phone worked great for about three weeks, and then yesterday, the microphone on the speaker started to work flakily. It now works less than 25% of the time, and will sometimes cut out in the middle of a call. If I hang up and hit redial it will dial fine.
There are two points to heed if you are doing wiring for them. One connecting cable/wire carries lines 1 and 2, and the second carries 3 and 4.
That will make this phone's setup easy. Leave that as plain as you can since it seems to be the administrative line for the system.
DO NOT FEED a dedicated fax line nor a DSL line to line one (first cable, inner pair of wires in a 4-wire jack/plug). Feed DSL in on line 3 (the inner pair of the second cable) as a telco DSL filter will filter the inner pair of line 3 and pass through on line four (the outer pair).
These phones so far work very well. The phone takes in telco lines two at a time.
If you're feeding a line with DSL into this puppy, it REQUIRES a DSL filter on the line.
I ordered a 945 and received a 1040 which had to be returned because it was not compatible with our 900 series telephone system. The shipper did pay return shipping, but why didn't they contact us before sending what we did not order.
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